THEATRE POLICIES

• Tickets are non-refundable. Exchanges only, subject to ticket availability..
• General admission seating, unless otherwise stated.
• Recording devices of any kind are not permitted backstage, or inside the performance tent during performances.
• Pets are not permitted inside the performance tent. Service animals excepted.
• Latecomers will be admitted at a suitable break in the performance and at the discretion of Front of House staff.
• Theatre on the Ridge reserves the right to refuse admission or eject any person whose conduct is deemed by Patron Services to be disorderly.
• Performance Cancellation:
  In the event a performance is cancelled prior to start time by Theatre on the Ridge for reasons such extreme inclement weather, technical or safety issues, patrons will be notified no later than 1 hour prior to show start time. Patrons will be encouraged to choose an alternate performance for the same or another production, subject to ticket availability.
• In the event Theatre on the Ridge does not cancel the performance, but the patron chooses to not attend, or to leave mid-show, due to weather, or for personal reasons, no voucher, alternate date or refund is offered.