THEATRE POLICIES
- Tickets are non-refundable. Exchanges only, subject to ticket availability..
- General admission seating, unless otherwise stated.
- Recording devices of any kind are not permitted backstage, or inside the performance tent during performances.
- Pets are not permitted inside the performance tent. Service animals excepted.
- Latecomers will be admitted at a suitable break in the performance and at the discretion of Front of House staff.
- Theatre on the Ridge reserves the right to refuse admission or eject any person whose conduct is deemed by Patron Services to be disorderly.
- Performance Cancellation:
In the event a performance is cancelled prior to start time by Theatre on the Ridge for reasons such extreme inclement weather, technical or safety issues, patrons will be notified no later than 1 hour prior to show start time. Patrons will be encouraged to choose an alternate performance for the same or another production, subject to ticket availability. - In the event Theatre on the Ridge does not cancel the performance, but the patron chooses to not attend, or to leave mid-show, due to weather, or for personal reasons, no voucher, alternate date or refund is offered.
OUR COVID PROTOCOLS
Patron and artist safety remain our primary concern and we remain committed to ensuring that we all stay as safe as possible.
To that end, our continued policy is to require proof of vaccination for all artists, staff and volunteers and to encourage patrons to wear masks at all indoor events.
